WARRANTY & Registration
WARRANTY POLICY
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Ice Makers (3-Year Parts & Labor)

• Evaporator (5-Year Parts & Labor)

• Compressor (5-Year Parts & 3-Year Labor)

Ice/Water Dispensers: 3-Year Parts & Labor

• Compressor (5-Year Parts & 3-Year Labor)

Snow Flake Machines: 1-Year Parts & Labor
Soft Serve Machines: 1-Year Parts & Labor
Slush Machines: 1-Year Parts & Labor
Residential warranty: 1-Year parts & Labor
* All ICETRO Products if installed in residential areas
WARRANTY PROCEDURE
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​* Covers Only Ice Makers

• Warranty Coverage

• Warranty Registration

• Warranty Labor

• Parts Warranty

• Labor Claim Instructions

• Claim Replacement Parts

• Claim Adjustments

PARTS ORDER POLICY

​* Covers Only Ice Makers

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WARRANTY REGISTRATION

​* Select registration by on-line or mailing warranty card

SERVICE PARTS LIST

​* Covers all ICETRO Products

WARRANTY CLAIM

​* Covers Only Ice Makers

Labor Allowance Form
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Claim Invoice Form
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   This warranty does not include parts and labor coverage      for component failure or other damage resulting from;          1. External electrical power failure or miswiring
        to Products for any reason

   2. External water supply failure or plumbing problems

        to Products for any reason

   3. External drain line malfunction

   4. Adverse operating conditions as set forth

       in the user manual for the Products

   5. Failure to clean and/or maintain Product as set forth

       in the user manual for the Products

  [ Service Contact & Technical Support ]
     
   Ice machines: Jack Smithart (jack.s@icetroamerica.com)
                           714-215-4864 x 6 (cell 530-263-3897)
   Slush & Soft serve machine: icetro@icetroamerica.com
                                                  714-215-4864 x 5
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ICETRO AMERICA, INC

1565 West Broadway

Anaheim, CA 92802

Tel: 1-714-215-4864

* Warranty Procedure

* Parts Order Policy

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