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WARRANTY & Registration
COMMERCIAL WARRANTY
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Ice Makers: 3-Year Parts & Labor

• Evaporator: 5-Year Parts & Labor

• Compressor: 5-Year Parts & 3-Year Labor

Ice/Water Dispensers: 3-Year Parts & Labor

• Compressor: 5-Year Parts & 3-Year Labor

Snow Flake Machines: 1-Year Parts & Labor
Soft Serve Machines: 1-Year Parts & Labor
• Compressor: 5-Year Parts & 1-Year Labor
Slush Machines: 1-Year Parts & Labor
• Compressor: 5-Year Parts & 1-Year Labor
* Residential warranty: 1-Year parts & Labor
    All ICETRO Products if installed in residential area
WARRANTY PROCEDURE
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​* Covers Only Ice Makers

• Warranty Coverage

• Warranty Registration

• Warranty Labor

• Parts Warranty

• Labor Claim Instructions

• Claim Replacement Parts

• Claim Adjustments

PARTS ORDER POLICY

​* Covers Only Ice Makers

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SERVICE PARTS LIST

​* Covers all ICETRO Products

WARRANTY REGISTRATION

​* Select either online, or mail the warranty card

EXTENDED WARRANTY PROGRAM

for Ice makers (only for Cubers)

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Click me!!

WARRANTY CLAIM

​* Covers Only Ice Makers

Labor Allowance Form
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Claim Invoice Form
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   This warranty does not include parts and labor coverage      for component failure or other damage resulting from;          1. External electrical power failure or miswiring
        to Products for any reason

   2. External water supply failure or plumbing problems

        to Products for any reason

   3. External drain line malfunction

   4. Adverse operating conditions as set forth

       in the user manual for the Products

   5. Failure to clean and/or maintain Product as set forth

       in the user manual for the Products

  [ Service Contacts & Technical Support ]
     
   National Service Manager:
                          Jason Myers (jason.m@icetroamerica.com)
                          714-215-4864 (cell 714-925-7257)

   Ice and Slush Machine Technical Support: 
                           Mitch Knight - East Coast Service Manager
                           (mitch.k@icetroamerica.com)
                           470-567-8693 (Office)
                           8 am -5 pm EST (Mon - Fri)

                           
                           Andrew Montano - West Coast Service Manager

                           (andrew.m@icetroamerica.com)
                           7
14-215-4874
                           8am - 5pm PST (Mon - Fri) 
                           
                           Bill Myers - West Coast Service Advisor
                           (icetroService@gmail.com)

                           714-901-1441 (cell 714-720-4266)

  Parts Information and Support:
                           Pat Rivas - Parts Coordinator
                           (parts@icetroamerica.com)
                           714-215-4864
                          
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