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WARRANTY & Registration
COMMERCIAL WARRANTY
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Ice Makers: 3-Year Parts & Labor

• Evaporator: 5-Year Parts & Labor

• Compressor: 5-Year Parts & 3-Year Labor

Ice/Water Dispensers: 3-Year Parts & Labor

• Compressor: 5-Year Parts & 3-Year Labor

Snow Flake Machines: 1-Year Parts & Labor
Soft Serve Machines: 1-Year Parts & Labor
• Compressor: 5-Year Parts & 1-Year Labor
Slush Machines: 1-Year Parts & Labor
• Compressor: 5-Year Parts & 1-Year Labor
* Residential warranty: 1-Year parts & Labor
    All ICETRO Products if installed in residential area
WARRANTY PROCEDURE
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​* Covers Only Ice Makers

• Warranty Coverage

• Warranty Registration

• Warranty Labor

• Parts Warranty

• Labor Claim Instructions

• Claim Replacement Parts

• Claim Adjustments

WARRANTY REGISTRATION

​* Select either online, or mail the warranty card

EXTENDED WARRANTY PROGRAM

for Ice makers (only for Cubers)

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Click me!!

WARRANTY CLAIM

​* Covers Only Ice Makers

Labor Allowance Form
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Claim Invoice Form
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   This warranty does not include parts and labor coverage      for component failure or other damage resulting from;          1. External electrical power failure or miswiring
        to Products for any reason

   2. External water supply failure or plumbing problems

        to Products for any reason

   3. External drain line malfunction

   4. Adverse operating conditions as set forth

       in the user manual for the Products

   5. Failure to clean and/or maintain Product as set forth

       in the user manual for the Products

PARTS ORDER POLICY

​* Covers Only Ice Makers

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SERVICE PARTS LIST

​* Covers all ICETRO Products

  [ Service Contact & Technical Support ]
     
   National Service Manager:
                          Jason Myers (jason.m@icetroamerica.com)
                          714-215-4864 (cell 714-925-7257)

   Ice machines:  Mitch Knight - East Coast Service Manager
                           (mitch.k@icetroamerica.com)
                           470-567-8693 (Office)
                           8 am - 12 pm EST (Mon - Fri)

                           Bill Myers -West Coast Service Manager
                           (icetroService@gmail.com)

                           714-901-1441 (cell 714-720-4266)
                          Jack Smithart (jack.s@icetroamerica.com)
 
                          714-215-4864 (cell 530-263-3897)
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