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ICETRO America, Inc
COMMERCIAL WARRANTY
Ice Makers: 3-Year Parts & Labor
• Evaporator: 5-Year Parts & Labor
• Compressor: 5-Year Parts & 3-Year Labor
Ice/Water Dispensers: 3-Year Parts & Labor
• Compressor: 5-Year Parts & 3-Year Labor
Snow Flake Machines: 1-Year Parts & Labor
Soft Serve Machines: 1-Year Parts & Labor
• Compressor: 5-Year Parts & 1-Year Labor
Slush Machines: 1-Year Parts & Labor
• Compressor: 5-Year Parts & 1-Year Labor
* Residential warranty: 1-Year parts & Labor
All ICETRO Products if installed in residential area
WARRANTY PROCEDURE
* Covers Only Ice Makers
• Warranty Coverage
• Warranty Registration
• Warranty Labor
• Parts Warranty
• Labor Claim Instructions
• Claim Replacement Parts
• Claim Adjustments
PARTS ORDER POLICY
* Covers Only Ice Makers
EXTENDED WARRANTY PROGRAM
for Ice makers (only for Cubers)
Click me!!
WARRANTY CLAIM
* Covers Only Ice Makers
Labor Allowance Form
Claim Invoice Form
This warranty does not include parts and labor coverage for component failure or other damage resulting from; 1. External electrical power failure or miswiring
to Products for any reason
2. External water supply failure or plumbing problems
to Products for any reason
3. External drain line malfunction
4. Adverse operating conditions as set forth
in the user manual for the Products
5. Failure to clean and/or maintain Product as set forth
in the user manual for the Products
[ Service Contacts & Technical Support ]
National Service Manager:
Jason Myers (jason.m@icetroamerica.com)
714-215-4864 (cell 714-925-7257)
Ice and Slush Machine Technical Support:
Mitch Knight - East Coast Service Manager
(mitch.k@icetroamerica.com)
470-567-8693 (Office)
8 am -5 pm EST (Mon - Fri)
Andrew Montano - West Coast Service Manager
(andrew.m@icetroamerica.com)
714-215-4874
8am - 5pm PST (Mon - Fri)
Bill Myers - West Coast Service Advisor
(icetroService@gmail.com)
714-901-1441 (cell 714-720-4266)
Parts Information and Support:
Pat Rivas - Parts Coordinator
(parts@icetroamerica.com)
714-215-4864
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